【時報訊】來自中國深圳市代表團一行14人，五月二十四日至二十六日飛抵聖路易市，參加在聖市美國會議中心舉行之美國品質協會(American Society for Quality)世界研討會，旨在考察觀摩美國醫療設施設備作為提升品質借鏡。14人深圳代表團中有政府官員，電子、工程及財務專業等人士。
在五月二十四日的研討會中，聖路易SSM醫療中心主席兼執行長Mary Jean Ryan修女在大會中總發表演講，介紹SSM醫療中心高品質設施及團隊，予中國深圳代表團深刻印象。
五月二十五日，中國深圳代表團全團到SSM醫療中心St. Clare分院實地參觀訪問，由該分院院長Sherry Hausmann親自接待。St. Clare分院曾榮獲2002年Malcolm Baldrige全國品質獎。這是一個全美國品質管理最高之榮譽獎項。Hausmann院長特別向代表團解說該院如何組織各部門共同努力獲得此一獎項。
中國深圳代表團在聽完Hausmann院長簡報之後，隨即參觀該院醫療設施，包括病房、家庭病房、私人病房及最重要的急診部門設備。
在參加完二十六日之美國品質協會世界研討會後，中國深圳代表團繼續飛往佛羅里達州Coral Springs市，參觀當地曾獲得2007年Baldrige品質獎之醫院。
聖路易SSM醫療系統是聖路易地區大型醫療中心，員工一萬二千人，專業醫師2500人，秉持“高水準之醫療服務，以彰顯上帝之愛”，目標提供大聖路易地區最優品質之醫療服務。SSM醫療系統分支醫院有Cardinal Glennon兒童醫院，DePaul醫院，St. Clare醫療中心，Wentzville St. Joseph醫療中心，西St. Joseph醫院及St. Mary's醫療中心。
Chinese Delegation Learns About Quality Health Care at SSM St. Clare Health Center
ST. LOUIS (May 26, 2010) - SSM St. Clare Health Center hosted 14 Chinese delegation representatives yesterday in an effort to help their country learn more about health care facilities in the United States and key ways to enhance quality care. The delegation, from the Shenzhen Municipality, included professionals from industries such as government, electronics, engineering and finance.
The Chinese delegation is touring businesses and health care facilities in the United States to see and learn how world-class organizations function. The delegation is focused on gaining insights from groups that have earned honors and recognitions in the area of quality. They chose SSM Health Care as a model organization to study as a result of winning the Malcolm Baldrige National Quality Award in 2002, which is the nation's highest award for quality. Through an interpreter, Sherry Hausmann, SSM St. Clare Health Center president, spoke to the group about SSM Health Care𠏋 experience with the Malcolm Baldrige National Quality Award and how the hospital has been built from the ground up to achieve a new level of care. The delegates then toured the hospital, visiting a private patient/family suite and the emergency department.
Members of the delegation were in St. Louis for the American Society for Quality (ASQ) World Conference held at America𠏋 Center May 24-26. SSM Health Care Chair/CEO Sister Mary Jean Ryan spoke at the conference on Monday, May 24. Two members from ASQ also visited SSM St. Clare today. The group will next travel to the city of Coral Springs, Fla., which is a 2007 Baldrige Award recipient.
SSM St. Clare Health Center, which opened March 30, 2009, is the culmination of four years of planning in which employees, doctors, patient advocates and architects worked together to fundamentally reinvent the health care experience from the ground up. At SSM St. Clare, innovative technology and a patient-friendly design work together to create an exceptional healing environment.
About SSM Health Care - St. LouisOur mission statement - "Through our exceptional health care services, we reveal the healing presence of God" - is embodied by the12,000 employees and 2,500 staff physicians of SSM Health Care - St. Louis. We provide comprehensive health care services, but specialize in heart, cancer, neurosciences, pediatrics, weight loss, sleep, imaging, behavioral health, rehab and fetal surgery. SSM Health Care - St. Louis includes Cardinal Glennon Children𠏋 Medical Center, DePaul Health Center, St. Clare Health Center, St. Joseph Health Center, St. Joseph Health Center - Wentzville, St. Joseph Hospital West and St. Mary𠏋 Health Center. Go to www.ssmhealth.com for more information.
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