CREDIT CARDS

Brenda Procter, M.S., Consumer and Family Economics, University of Missouri-Columbia

Have you ever made a purchase with a credit card, and the product did not work as it was supposed to? If you were not able to resolve the issue with the store where it was purchased, you still may have another option.  Keep reading for more...

The company that issued the card may be able to help you resolve your situation. If you purchased the item in your state and it was for $50 or more, contact the credit card issuer and explain what has occurred. It will investigate the problem. While the company investigates, you do not have to make any payments on the disputed amount. If you win, you do not have to pay the disputed amount. If you lose, you may be required to pay interest on the amount you disputed.